Privacy Policy
PRIVACY POLICY
THIS PRIVACY POLICY (THIS “POLICY”) DESCRIBES HOW AND WHEN OFFLINE WELLNESS CLUB LTD. AND ITS AFFILIATES (COLLECTIVELY, “OFFLINE WELLNESS CLUB,” “OFFLINE,” “WE,” OR “US”), COLLECT, USE, AND DISCLOSE YOUR PERSONAL INFORMATION WHEN YOU USE OUR WEBSITE AT WWW.OFFLINEWELLNESSCLUB.COM (THE “WEBSITE”), AND ALL RELATED SOFTWARE, TOOLS, SYSTEMS, SERVICES, AND OTHER OFFERINGS PROVIDED BY US (COLLECTIVELY, TOGETHER WITH THE WEBSITE, OUR “SERVICE”). BY USING OUR SERVICE, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION IN ACCORDANCE WITH THIS POLICY.
1. PERSONAL INFORMATION
“Personal Information” refers to information about an identifiable individual, as defined under Alberta’s Personal Information Protection Act (PIPA). Examples include, but are not limited to, an individual’s name, email address, phone number, mailing address, date of birth, and activity on the Service.
Personal Information does not include “aggregate” or non-identifiable data, which is information that cannot be attributed to a specific individual.
2. PURPOSES FOR COLLECTION
We collect and use your Personal Information only for purposes that are reasonable, necessary, and lawful, including:
To provide, improve, and personalize the Service.
To communicate with you regarding our offerings, updates, and events.
To process payments and fulfill transactions.
To analyze usage patterns and enhance your experience.
To comply with legal obligations or enforce our terms of service.
We identify the specific purpose for collecting your information at or before the time of collection.
3. COLLECTION OF PERSONAL INFORMATION
We collect Personal Information directly from you, as well as indirectly through your use of the Service:
Voluntarily-Provided Information
Account Registration: When creating an account, downloading software, or completing a user profile, we may collect your name, email, contact details, and other preferences.
Email Newsletters: If you subscribe to receive communications, we collect your email address. You may unsubscribe at any time.
Integrated Services: If you log in using third-party services (e.g., Facebook Connect), you consent to share information (e.g., profile details) in accordance with those services’ privacy policies.
Promotions and Contests: When you participate, we may collect information for prize fulfillment and other purposes disclosed at the time.
Automatically-Collected Information
We collect information such as:
IP addresses, browser types, and device identifiers.
Actions taken on the Service, including interactions with emails.
Log data, cookies, and similar technologies to improve usability and monitor analytics.
4. CONSENT
Your consent is required for the collection, use, and disclosure of Personal Information, except where otherwise permitted or required by law. Consent may be provided explicitly (e.g., by clicking “I agree”) or implied (e.g., by using certain features of the Service). You may withdraw consent at any time, subject to legal or contractual restrictions.
5. DISCLOSURE OF PERSONAL INFORMATION
We disclose Personal Information only for purposes identified at the time of collection or as otherwise permitted by PIPA:
Service Providers: We share Personal Information with vendors performing services on our behalf (e.g., payment processors) under strict confidentiality agreements.
Legal Requirements: We may disclose information to comply with legal obligations, respond to law enforcement, or protect our rights or safety.
Business Transactions: In the event of a merger, sale, or transfer, Personal Information may be disclosed to the acquiring entity under confidentiality requirements.
We do not sell, lease, or trade Personal Information to third parties for marketing purposes.
6. DATA RETENTION AND ACCURACY
We retain Personal Information only as long as necessary to fulfill the identified purposes or comply with legal obligations. Reasonable steps are taken to ensure the information we collect is accurate, complete, and up-to-date.
You may request corrections to inaccurate information by contacting us at contact@offlinewellnessclub.com.
7. SECURITY OF PERSONAL INFORMATION
We implement reasonable administrative, technical, and physical safeguards to protect Personal Information against unauthorized access, loss, or misuse. While no system is entirely secure, we continuously review and improve our practices to ensure compliance with PIPA. We cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk.
8. YOUR RIGHTS
Under PIPA, you have the right to:
Access your Personal Information.
Request correction of inaccuracies.
Withdraw consent, where applicable.
Inquire about how your Personal Information is handled.
To exercise these rights, please contact us at contact@offlinewellnessclub.com.
9. DATA TRANSFERS
Personal Information may be transferred to servers or third parties outside Alberta or Canada. We ensure that any such transfers comply with PIPA by using contracts or other measures to protect the information.
10. LINKS TO THIRD-PARTY SERVICES
Our Service may include links to third-party websites or services. These entities have their own privacy policies, which we encourage you to review. We are not responsible for their practices or how they handle your Personal Information.
11. MINORS
Our Service is not intended for individuals under 18 years of age. If we become aware that Personal Information from a minor has been collected without proper consent, we will delete it.
12. UPDATES TO THIS POLICY
We may update this Policy to reflect changes in our practices or legal obligations. When we do, we will also revise the “last updated” date at the end of this document. Continued use of the Service after such updates constitutes your agreement to the updated Policy.
13. CONTACT US
For questions, concerns, or requests regarding this Policy or your Personal Information, please contact us at: contact@offlinewellnessclub.com
Last Updated: January 22, 2025